Steps to Upload a Manual Contact List

Step 1: Log in
 Access the platform at: https://app.kwikengage.ai/

Step 2: Navigate to Lists

• Go to Lists
  
  

Click on Upload Lists (top-right corner)

Step 3: Upload the File

• Click on “Click or drag file to this area to upload”
  
  

• Upload the required file

Step 4: Complete the Details

• Select the appropriate channel
  
  

• Enter the List Name
  
  

• Map the column names correctly
  
  

• Click on Next to proceed

Important Guidelines for Manual List Upload

• The file must be in CSV format.
  
  

• All customer phone numbers should be valid, trimmed (no extra spaces), and stored in number format.
  
  

• Each phone number must include the country code (e.g., 91 for India).